Bravo Moving


Mover Report Card

Before Your Move
Accuracy of Estimate?47.08%
Estimator's Professional Knowledge?Sufficient
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?3
Was the staff courteous?3
Did you buy moving insurance?Yes
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

Thumbs Down

Bravo Moving claims that they are not "lowballing" the costs while they are doing that very thing. They offered a 'binding estimate' based on a detailed items list and then claim that we had many more boxes than the estimate. This is not possible because we boxed everything ourselves (except furniture) in U-Haul boxes and knew the sizes and exact counts. When we objected, they threatened not to deliver our property and one of the employees said it would be put in storage or sold. When the delivered, (because we only gave them a $200 deposit and they wanted their money), the space that our property took up in the truck was exactly what we estimated and no more. Needless to say, we have filed a dot complaint and have submitted a complaint to the state attorney as well as the Consumer Protection Agency.


L. S.


Chicago to Detroit Move
11/13/2009 Posted by J Forrester

Johnny the lead mover was very professional..a little late in pickup and delivery...but otherwise he handled the move very well. Joanna at the home office was excellent.

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Bravo
11/13/2009 Posted by R Barassi

Not only were they almost 5 hours late for pick-up, which meant they did not finish up until after midnight, they grossly undervalued the move ($1800+ additional), their customer service department...

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