HomeMoving ServicesA Professional MoversMoving Reviews

A Professional Movers


Mover Report Card

Before Your Move
Accuracy of Estimate?60.00%
Estimator's Profession Knowledge?None
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?4
How did they handle your belongings?1
Was the staff courteous?1
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

A Professional

I was told that the move of a bedroom set would be within the 3 hour minimum at $75 per hour. When we got to my apartment, they said the bill was $225 minimum and 2 hours travel time and packing materials, that they said were required by law. They were not about to move the set off the truck until I agreed to these prices.

I asked if anyone was in the office and was told no. I called the office and spoke to a young lady. She said she would have the owner call me in 2 minutes. He called the driver and told him to tell me that was the amount. I called back and finally got the owner on the phone and agreed to pay 375 to get my furniture. He told the driver OK, but cash only.


J Foy

Response from A Professional Movers

As mentioned in the email and to the customer there is a minimum of 3 hours. The customer was given a discount on the hourly rate as well the original rate should of been $90 per hour with the 3 hour minimum you would be looking at $270.00 just for the move.

As far as materials it is mandatory to protect all furniture on our trucks. The customer was advised that there is travel time plus any material used. The customer figured because they were saving on the hourly rate that it would be cheaper.

At the end of the move the customer was dissatisfied with the price and given an additional discount. We did everything in our power to satisfy the customer and gave them a discount on their move.

Deceptive Practices
2/23/2010 Posted by T Sturm

Although the move went smoothly, I believe their sales tactics to be a blatant misrepresentation of the truth, and their quote practices completely deceptive. I chose these movers because of their ...

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Bad
1/29/2010 Posted by C Pedersen

I got an estimate of $250 for less than a two-hour move. I had two dressers, a bed, two couches, very few boxes and was moving a half-mile away. After they packed all my stuff and got to new place, th...

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Not nice
12/21/2009 Posted by A Butchko

After I was given an estimate of $255.00, I was charged $732.00. They wanted to charge us an additional $150.00 on top of the $732.00 to move a sofa into our home because "It was too big." They left i...

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A professional
12/28/2009 Posted by M Kearns

Good move overall, but it is important to emphasize to people who are moving that packing materials can represent a substantial cost if they do not estimate correctly.

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Professional Movers
12/23/2009 Posted by J Hamilton

When I called the company to book them, I asked about packing materials and their cost. They said that boxes may be a couple dollars more than if I purchased them at Home Depot, or another store li...

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5601 N Pima Rd, Scottsdale, AZ, 85250
| 800-248-MOVE (6683)