Mover Report Card
Before Your Move
| Accuracy of Estimate? | 76.00% |
| Estimator's Professional Knowledge? | Sufficient |
During Your Move
On a scale of 1 - 5, with 5 being the best.
| Were your movers on time? | 3 |
| How did they handle your belongings? | 3 |
| Was the staff courteous? | 3 |
| Did you buy moving insurance? | Yes |
After Your Move
| Did you have any damages? | Yes |
| Was the moving company responsive to your claims | No |
Moving done - mediocre service
Moving Done provided an "okay" service for
moving from the east to the west coast. Even though in the contract we had listed that some of the boxes go into an apartment unit and some go to storage, the delivery folks didn't agree to do it. When we called the moving company they would say that it was taken care of. The delivery people waited two hours and then negotiated for another $200 to do this even though it was part of the contract.
Smitha Sunder
Response from Moving Done
I am sorry for the miscommunication. I have tried reaching you and your husband in regards to the table parts. I intend to provide you with 100 % not just 76%. I will contact you today and hopefully we will take care of the issue before the weekend. Best regards, Jay