Dimension Moving & Storage, Inc.


Mover Report Card

Before Your Move
Accuracy of Estimate?89.29%
Estimator's Professional Knowledge?Excellent
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?5
How did they handle your belongings?5
Was the staff courteous?5
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

Excellent Local Service

The moving time was actually scheduled later than what I asked for during the original booking. It was fine with me since we had plenty to do and the time of the move to a later time was perfect. I received a call later in the morning to say the truck had service problems and the company wanted to come on Sunday. That was not an option. The movers would be able to come later in the evening between 8:00-10:00 p.m. This was much later than we had expected but we had no options. The mover called me at 8:00 p.m. and was at the apartment within 20 minutes. They loaded up all the furniture and moved and unloaded within a hour and a half. The movers had no wardrobe boxes, which caused additional work for me. I had been assured we would have at least 10 boxes and there were none. The movers were excellent under less-than-ideal conditions. The move went very smoothly and the movers could not have been nicer. I would use the company again.
K Mckinney

Response from Dimension Moving & Storage, Inc.

Dear Karen,

Thank you very much for your positive review. We also appreciate you pointing out the problems with our service that we strive to overcome for our future customers. We wish you lots of good luck and happiness in your new home. May your home be painted with the colors of happiness.

Best regards, Dimension Moving Family


Mitigated
12/28/2009 Posted by B Tan

There were four people and the lead person was a young person in his twenties. He acted friendly at first, but as we were starting to look at the pa...

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Our move
12/28/2009 Posted by P Lambertson

The movers showed up on on time. They worked hard and as fast as possible. They did little extras without being asked. I have no complaints. Based upon the three gentlemen that helped me move I would ...

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Let down
12/28/2009 Posted by A Pillsbury

Pick up in California November 11 for delivery in
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Terrible
12/24/2009 Posted by L Scharer

My actual moving price turned out to be three times the amount I quoted. They boxed and wrapped 5 items that did not have to, charging me an extra $500, in addition I was told only two men would sh...

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The best
12/24/2009 Posted by E Fabian

Dimension is a great company. They were on time, courteous, helpful and very professional.

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