Bravo Moving


Mover Report Card

Before Your Move
Accuracy of Estimate?80.14%
Estimator's Professional Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?3
How did they handle your belongings?1
Was the staff courteous?1
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

Worst Experiences

This moving experience was one of the most stressful and disappointing experiences of my life. Not only was I charged more than the quote, many items were left in Columbus, Ohio and my items were damaged and some items missing. Although my delivery was scheduled for April 7th, I rushed to Atlanta on the 6th and the delivery truck sped off with my items – although the alternate contact person was there for the delivery— and I was only 45 minutes away. I had to call the Newton County Georgia sheriff's department in order to get my belongings and I was charged a re-delivery fee (although I was in Atlanta on the correct delivery date). I still have belongings in Columbus, Ohio because the drivers stated that the truck was full (and it was full, with a prior pick up). I still have to pay to get those items here to Atlanta and I was charged over the estimated amount. Some items are damaged and others were missing. I am very disappointed with Bravo Moving and their customer service.


A Sparrow


Chicago to Detroit Move
11/13/2009 Posted by J Forrester

Johnny the lead mover was very professional..a little late in pickup and delivery...but otherwise he handled the move very well. Joanna at the home office was excellent.

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Bravo
11/13/2009 Posted by R Barassi

Not only were they almost 5 hours late for pick-up, which meant they did not finish up until after midnight, they grossly undervalued the move ($1800+ additional), their customer service department...

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