Mover Report Card
Before Your Move
| Accuracy of Estimate? | 79.17% |
| Estimator's Profession Knowledge? | Sufficient |
During Your Move
On a scale of 1 - 5, with 5 being the best.
| Were your movers on time? | 4 |
| How did they handle your belongings? | 4 |
| Was the staff courteous? | 4 |
| Did you buy moving insurance? | No |
After Your Move
| Did you have any damages? | No |
Unpleasant Experience
I was very diappointed after reviewing the paperwork. I was overcharged for the move and have made several attemps to get the money back that I was overcharged.
L Lambert
Response from Dimension Moving & Storage, Inc.
Dear Loren, According to our record, a settlement form has been sent to you on March 20, 2009. The refund amount was indicated on the form. We are waiting for you to sign on this form then mail it back to our office. A check with agreed refund amount will be mailed to you within two weeks after we receive your signed settlement form. Thank you for bring this issue to our attention. We appreciate your patience. Best regards, Natalie May Customer Service Department Dimension Moving & Storage Inc.