Bravo Moving


Mover Report Card

Before Your Move
Accuracy of Estimate?58.49%
Estimator's Professional Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?4
Was the staff courteous?1
Did you buy moving insurance?Yes
After Your Move
Did you have any damages?No
Was the moving company<br />responsive to your claims?No

Bravo Moving Company

I kept a flow chart of information from the several movers that I spoke with and from whom I received bids. BRAVO movers did not honor their commitments.

Pads were included in the estimate and yet I was charged $111 for what I guess was the tape to hold the pads onto the furniture, I signed up for a three-day spread for when I would move and then again for when my shipment would be delivered. This was not honored. I was given a written notice of how much they would increase my bill based on the $111 for tape, but then there was a $400 charge for six additional boxes. Then on the day of delivery I was told to add another $100 to that increase. Once the movers arrived, I gave them the certified checks for all of the additions and the truck driver told me that I had to give him $60 cash because the elevator "was too slow." (The elevator was normal and in great working condition, the truck moved right up to the loading dock, my apartment was about 10 feet from the elevator.) I did not give him the $60 and he threatened to leave with my stuff. I told him I would call the police. He then threatened to leave my stuff in the hall. I threatened to call the and all of a sudden; all of my stuff was delivered into my apartment.


R Mclennon


Chicago to Detroit Move
11/13/2009 Posted by J Forrester

Johnny the lead mover was very professional..a little late in pickup and delivery...but otherwise he handled the move very well. Joanna at the home office was excellent.

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Bravo
11/13/2009 Posted by R Barassi

Not only were they almost 5 hours late for pick-up, which meant they did not finish up until after midnight, they grossly undervalued the move ($1800+ additional), their customer service department...

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