Dimension Moving & Storage, Inc.


Mover Report Card

Before Your Move
Accuracy of Estimate?25.00%
Estimator's Professional Knowledge?Sufficient
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?5
How did they handle your belongings?2
Was the staff courteous?5
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

California move

Courteous group of workers. I found the office manager very flexible asnd courteous as well. The only c/o's offered are the handling of goods. Most of the items marked "up" were not carried and placed in this manner. Some items were broken although one cannot be certain that this was repsonsible.

One of the items broken was a container having cleaning contents containing bleach. The box when transported left bleach stains across the entier carpet requiring us to place new carpet. One may say that it may have been packed better - but the box survived one prior move without incident. I would use their service again, IF, IF, there was a bit more attention paid to the manner that the contents are handeled.


K Bradley

Response from Dimension Moving & Storage, Inc.

\We thank you for pointing out the matters that inconvenienced you during the moving process, which will definitely benefit our future customers. And we sincerely apologize for the inconvenience that happened to you. We hope you’ll continually give us opportunities to serve you with your future moving needs, and we would do our best to make you a satisfied customer!

Mitigated
12/28/2009 Posted by B Tan

There were four people and the lead person was a young person in his twenties. He acted friendly at first, but as we were starting to look at the pa...

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Our move
12/28/2009 Posted by P Lambertson

The movers showed up on on time. They worked hard and as fast as possible. They did little extras without being asked. I have no complaints. Based upon the three gentlemen that helped me move I would ...

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Let down
12/28/2009 Posted by A Pillsbury

Pick up in California November 11 for delivery in
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Terrible
12/24/2009 Posted by L Scharer

My actual moving price turned out to be three times the amount I quoted. They boxed and wrapped 5 items that did not have to, charging me an extra $500, in addition I was told only two men would sh...

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The best
12/24/2009 Posted by E Fabian

Dimension is a great company. They were on time, courteous, helpful and very professional.

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