USA Relocation Inc
Mover Report Card
Before Your Move
| Accuracy of Estimate? | 100.00% |
| Estimator's Profession Knowledge? | None |
During Your Move
On a scale of 1 - 5, with 5 being the best.
| Were your movers on time? | 1 |
| How did they handle your belongings? | 1 |
| Was the staff courteous? | 1 |
| Did you buy moving insurance? | No |
After Your Move
| Did you have any damages? | No |
Movers did not show up
Dorotyea, ,the receptionist was most efficient. She told me she had a two hour window on Saturday from 2-4 and called back to confirm. I agreed to $75 an hour for three men. She said they would call half an hour before they came. We began waiting for them at 1 p.m. on Saturday. I had earlier called their office for a head's up as to when they might arrive and discovered the office is closed on Saturday with only the ability to leave messages. At 3:35 on Saturday, the movers called and said they would not be there until 7. After five p.m. they called my daughter and said they would not be there until the following day. You notice they did not have the courtesy or courage to call me. I immediately called back and left a message that we would not use their services. Amazingly, they called the next morning and said they were there. We had luckily found another mover for Saturday night. On a scale of 1-10, I would give them a minus zero. Excaliber was quite courteous on the telephone, but they could not do the move on Saturday.
G Shafir
Paid Way Too Much for Boxes
6/21/2010 Posted by V Wong
They used way too many
boxes to pack non-fragile and small items, which they also charged us for. This ended up being more than th...
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Not Happy
6/17/2010 Posted by C Hilsley
The staff at the office that booked the job was not very helpful on the phone. They didn't give direct answers to questions about cost of
moving material...
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Moving Costs A Lot
6/15/2010 Posted by R D
Beware of the initial estimate they give you. I started with $900.00 then when the
movers showed up they tacked on a $40.00 charge for tape. I knew movers...
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USA Relocation Review
6/11/2010 Posted by L Andresen
They scheduled my time differently without confirming with me. They also said they'd give me a discount, but instead of a discount they brought an additional mover for half price. Don't see how that's...
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Bait and Switch?
5/25/2010 Posted by M Gibbons
The
moving company was really friendly and great all the way through--except for a very major point that my estimate was approximately 50 pecent more than what...
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