Bravo Moving


Mover Report Card

Before Your Move
Accuracy of Estimate?80.78%
Estimator's Profession Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?2
Was the staff courteous?3
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

Bravo

The Move was scheduled for pick up between 8 and 10 a.m. on Saturday, Aug. 1. I recieved a call from the dispatcher that Friday after 430 pm. that the movers would not be there until 6 pm that Saturday.

Because it was such short notice, I had no choice but to continue service. At 6 pm on Saturday, I recieved another call stating that the movers would not be there until 7 a.m. Sunday Morning. At 7 a.m., I received yet another call stating that the movers would not be there until 1 pm that day. I had someone fly down to meet me and drive back from Alabama to Maryland with me. She needed to be back to work on Monday. She ended up losing a half day of work because of the moving company's delay.

When I tried to get in touch with someone to try andget some sort of compensation for the delay, I got the run-around. I called the guy who booked the move. He referred me to another person, who then told me I had to speak to the dispatcher. Louie said I had to speak to another person, who was never available.

When I finally got Chad, he only offered me $50.00 off the final cost. I would not recommend Bravo as a moving company.


e foy


Chicago to Detroit Move
11/13/2009 Posted by J Forrester

Johnny the lead mover was very professional..a little late in pickup and delivery...but otherwise he handled the move very well. Joanna at the home office was excellent.

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Bravo
11/13/2009 Posted by R Barassi

Not only were they almost 5 hours late for pick-up, which meant they did not finish up until after midnight, they grossly undervalued the move ($1800+ additional), their customer service department...

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