Bravo Moving


Mover Report Card

Before Your Move
Accuracy of Estimate?47.08%
Estimator's Professional Knowledge?Sufficient
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?3
Was the staff courteous?3
Did you buy moving insurance?Yes
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

Thumbs Down

Bravo Moving claims that they are not "lowballing" the costs while they are doing that very thing. They offered a 'binding estimate' based on a detailed items list and then claim that we had many more boxes than the estimate. This is not possible because we boxed everything ourselves (except furniture) in U-Haul boxes and knew the sizes and exact counts. When we objected, they threatened not to deliver our property and one of the employees said it would be put in storage or sold. When the delivered, (because we only gave them a $200 deposit and they wanted their money), the space that our property took up in the truck was exactly what we estimated and no more. Needless to say, we have filed a dot complaint and have submitted a complaint to the state attorney as well as the Consumer Protection Agency.


L. S.


Bravo
11/13/2009 Posted by J Lacy

I would not recomind this company. The lack of communication and respect speaks for itself! They broke my bed, tv, my couch had mildew stains and was delivered soaking wet!

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Bravo
11/13/2009 Posted by e foy

The Move was scheduled for pick up between 8 and 10 a.m. on Saturday, Aug. 1. I recieved a call from the dispatcher that Friday after 430 pm. that the movers would not be there until 6 pm that...

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Unprofessional
11/13/2009 Posted by J Chu

Bravo is an Atlanta-based company. I wish I had fully realized that before I signed up to move from Philadelphia to New Hampshire. They didn't have many trucks going up to Boston, so they were desp...

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Moving Woes
11/13/2009 Posted by M Williams

I felt the moving company underestimated our move. I gave them a detailed list of my items. Yes, I did add 2 more items BUT I had 4 items on my list that I didn't move. The pickup crew decided they...

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Delays and Poor Communication
11/13/2009 Posted by L C

While the workers who actually moved our belongings were professional and courteous, the process on the office end was poor. Be sure to get definite time frames in writing and find out if your belo...

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