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Moving Done


Mover Report Card

Before Your Move
Accuracy of Estimate?71.43%
Estimator's Professional Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?3
How did they handle your belongings?1
Was the staff courteous?1
Did you buy moving insurance?Yes
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

Do Not Go with Moving Done

Please do not go with Moving Done. The movers didn't take care of our damages during the move. Just during the move, even though the contract had all the info, the movers wanted more money to unload the things. Not only that there were damages. After we reported the damages, the owner got tough with us. He thought we had given a bad review and wanted a good review; he thought we were someone else. Once I let him know that we didn't give any reviews, he backed off the refund/insurance claim from the damage. There was also no response from the owner from several emails.


Smitha Sunder

Response from Moving Done

Dear Smitha,

As per our conversation I am still waiting on the release form submited to you. We had a conversation about your damages and we agreed to pay you the money owed to you in order to fix the damages, but you never faxed/e-mailed us the release form so here is the my number again 703-334-6824. If you wish to settle this claim.

Best Regards,

Jay Mohar, General Manager

Would not recommend
11/13/2009 Posted by J Wickland

They showed up an hour and a half late and when I called the supervisor he was rude and condescending over the phone. No communication or interaction with us. Overcharged for supplies (there were a to...

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OK Move
11/13/2009 Posted by A Potnis

The movers were over 2hrs late, said they were stuck in traffic. They were not very strong people and kept telling me to keep the boxes light. I was only packing stuff that can fit, not overpacking...

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Difficult Time
11/13/2009 Posted by K Holmes

I had very little time and a limited budget to move. I had a very difficult time getting through to the company. It was difficult to get someone on the phone and once I did, I had a tough time gett...

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Moving Done
11/13/2009 Posted by L Arent

I was quoted $70.00 an hour for 3 professional moving men and a truck. On the day of the move they were an hour and a half late. We had a 3 bedroom apt., and had moved many boxes ourselves. The moving...

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Highly Unrecommended
3/27/2009 Posted by R Woods

Six hours late, truck was too small to handle all the furniture and multiple trips were needed and the packing estimate, based on detailed info given the sales person, was $220 vs $20 estimate. Dispat...

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5601 N Pima Rd, Scottsdale, AZ, 85250
| 800-248-MOVE (6683)