Dimension Moving & Storage, Inc.


Mover Report Card

Before Your Move
Accuracy of Estimate?58.04%
Estimator's Profession Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?4
How did they handle your belongings?5
Was the staff courteous?4
Did you buy moving insurance?Yes
After Your Move
Did you have any damages?No

Beware of overall costs!

As far as the move itself, it was good. However, had some disagreements with the moving company on the price.

We had moved a great deal of items over to our new home ourselves. We purchased packing for all mattresses with our own money. All that was left in the home to move were large furnishings. A whopping $306.12 in additional charges were tacked on, for which we were not expecting.

We had done alot of their work, even as far as giving them the new packing for three mattresses and yet this tab was over the initial NOT TO EXCEED price quote. When the movers left the house for yet another job, they left our front yard strewn with plastic tape and debris. Would not recommend this company in the future.


Frank K. Lameira

Response from Dimension Moving & Storage, Inc.

Dear Frank, We received a forwarded review of you from Relocation.com, and thank you for bring this matter to our attention.

First of all, I would like to thank you to bring this matter to our attention.

Secondly, I would like to take this opportunity to answer your concerns about the packing material cost: The total packing material cost includes 1 dishpack box, 2 3-cu.ft. boxes and 13 mirror containers. The 13 mirror containers might not used for packing mirrors, they might be used for crating other items.

You also mentioned about the NOT TO EXCEED price. I double checked and compared the NOT TO EXCEED price with the final total charge, and I see the total charge DID NOT exceed the NOT TO EXCEED price.

Your patronage is important to us. Thank you again for bringing these matters to our attention.

Best regards, Natalie May Customer Service Representative Dimension Moving & Storage Inc.


Dimension Moving
12/22/2009 Posted by V Eller

The moving company did a very good job. They where courteous and efficient. My only complaint is that I did not know I needed to pay them in cash at the conclusion of move. Also, the cost was a lot mo...

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Great
12/28/2009 Posted by E Gerstenkorn

The movers worked very hard protecting all our furnishings, were courteous and very helpful to all our questions.

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Dimension
12/28/2009 Posted by J Brady

I felt that the moving company was beyond wonderful in CA, and I would recommend the CA crew. The VA crew was fast and efficient but were unwilling to do some of what the first crew did, i.e...

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Dimension Moving experience
12/28/2009 Posted by G Naggar

They were very nice and prompt. They ensured any extra help needed. I will certainly recomend them.

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California move
12/28/2009 Posted by K Bradley

Courteous group of workers. I found the office manager very flexible asnd courteous as well. The only c/o's offered are the handling of goods. Most of the items marked "up" were not carried and pla...

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