Bravo Moving


Mover Report Card

Before Your Move
Accuracy of Estimate?80.14%
Estimator's Professional Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?3
How did they handle your belongings?1
Was the staff courteous?1
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

Worst Experiences

This moving experience was one of the most stressful and disappointing experiences of my life. Not only was I charged more than the quote, many items were left in Columbus, Ohio and my items were damaged and some items missing. Although my delivery was scheduled for April 7th, I rushed to Atlanta on the 6th and the delivery truck sped off with my items – although the alternate contact person was there for the delivery— and I was only 45 minutes away. I had to call the Newton County Georgia sheriff's department in order to get my belongings and I was charged a re-delivery fee (although I was in Atlanta on the correct delivery date). I still have belongings in Columbus, Ohio because the drivers stated that the truck was full (and it was full, with a prior pick up). I still have to pay to get those items here to Atlanta and I was charged over the estimated amount. Some items are damaged and others were missing. I am very disappointed with Bravo Moving and their customer service.


A Sparrow


Bravo
11/13/2009 Posted by J Lacy

I would not recomind this company. The lack of communication and respect speaks for itself! They broke my bed, tv, my couch had mildew stains and was delivered soaking wet!

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Bravo
11/13/2009 Posted by e foy

The Move was scheduled for pick up between 8 and 10 a.m. on Saturday, Aug. 1. I recieved a call from the dispatcher that Friday after 430 pm. that the movers would not be there until 6 pm that...

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Unprofessional
11/13/2009 Posted by J Chu

Bravo is an Atlanta-based company. I wish I had fully realized that before I signed up to move from Philadelphia to New Hampshire. They didn't have many trucks going up to Boston, so they were desp...

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Moving Woes
11/13/2009 Posted by M Williams

I felt the moving company underestimated our move. I gave them a detailed list of my items. Yes, I did add 2 more items BUT I had 4 items on my list that I didn't move. The pickup crew decided they...

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Delays and Poor Communication
11/13/2009 Posted by L C

While the workers who actually moved our belongings were professional and courteous, the process on the office end was poor. Be sure to get definite time frames in writing and find out if your belo...

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