Nationwide Moving Services LLC
Mover Report Card
Before Your Move
| Accuracy of Estimate? | 100.00% |
| Estimator's Professional Knowledge? | None |
During Your Move
On a scale of 1 - 5, with 5 being the best.
| Were your movers on time? | 1 |
| How did they handle your belongings? | 1 |
| Was the staff courteous? | 1 |
| Did you buy moving insurance? | No |
After Your Move
| Did you have any damages? | No |
Complete Nightmare
The move never occurred. I was going to have my furniture moved from Ohio to Texas. I was told by the sales representative that I would receive a call a day before the move for a confirmation, but I was never called. Then, on moving day the truck never arrived. When we contacted the company they stated they would not arrive until the following day. The next day came and there was still no moving truck. It was now Sunday and no means of contacting the company. We did finally did get in contact with the driver, who stated the "contract" to move our furniture had been submitted to another company. Concerned with the lack of communication with this company, I notified them again on Monday and requested my partial payment back, which they required prior to the move. I was told my credit card would be credited. This has not happened as of yet and it has been a week. I plan on contacting the Better Business Bureau. I certainly do not wish this to happen to someone else.
Y M. Dohmen
Response from Nationwide Moving Services LLC
We are truly sorry about the problems that have occurred and that we were unable to fulfill the obligations that we had with you. We are giving you a full and complete refund. We are sorry that it has ended up this way and we will do our best as a company to make sure that this never happens again.
Not Happy With My Move
7/19/2010 Posted by T Esler
Originally, we booked with Nationwide who then gave our move to Worldwide. I was told by the customer service rep that we would be notified prior to deli...
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Beware of Movers
7/19/2010 Posted by N Frisoli
Nationwide not only extremely underquoted me to get me to sign up with them but then they were also four days late in picking up my furniture. I kept asking if my furniture would still arrive on time ...
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Never Use Nationwide Moving Services
7/1/2010 Posted by S Macleod
Based on the terms and conditions relating to this review, this move was one of the worst of my life. It is my opinion that Nationwide Moving Services should not be used by anyone..
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Not a Successful Move
5/17/2010 Posted by D Fernandez
I have not yet made the claim but the moving company that was contracted was unfriendly, untimely and uncaring. I was also quoted a specific amount with arrangements made for delivery on a certain dat...
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Moved
5/14/2010 Posted by C Bosley
I was uncomfortable about using an online mover. As it turned out, there were no problems other than the arrival time. The people online were polite and helped as much as they could without seeing my ...
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