Eagle Van Lines


Mover Report Card

Before Your Move
Accuracy of Estimate?75.00%
Estimator's Profession Knowledge?Good
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?2
How did they handle your belongings?2
Was the staff courteous?3
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claims?No

Move

I never receive a call to let me know when the movers were coming and had to call three times. Finally the afternoon before my move I received a voicemail letting me know the movers would be there at 9:00 a.m. the next day.

They arrived 30 minutes early, told me I would have to rent the blankets for $25/each. I said absolutely not! There are scratches on my bureau, a chip off the bottom of my television, dirt on my sofa. Then the movers charged me for 2 hrs of travel time (to get to me and leave me).

I had to call and tell the person that was supposed to be assisting me that they overcharged. I waited for a call back. None. Once again, I had to call and make sure I receive the credit for 1 hr of travel time. Not a professional move at all.


K Wood


Good job
12/28/2009 Posted by D Waples

Max did a great job coordinating with me as to his position and arrival time. I would recommend this company and use them again when I need household goods moved.

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Eagle Earned reputation for "careful moving company"
12/28/2009 Posted by S Hansen

Accomodated last minute add ins with large trailer truck. Louie Garue was very helpful in arranging for an estimator to verify my inventory and went out of his way to set up this last minute move. Sta...

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Move survey
12/28/2009 Posted by S Hemakumar

Good move.

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Good move from MA to GA
12/28/2009 Posted by J Eames

I was very nervous that they were going to add on additional charges during the move, but I was not charged anything above my estimate. I had one damaged item but did not report it because it was mini...

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Smoothest move ever
12/28/2009 Posted by S Patchipulusu

Very minor damages. I am not holding the moving company responsible as it may have been bad packing from our side. About the move itself, it went very smooth. Though our truck arrived a coup...

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