A Professional Movers


Mover Report Card

Before Your Move
Accuracy of Estimate?50.00%
Estimator's Profession Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?3
How did they handle your belongings?5
Was the staff courteous?5
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

Great Service - Lame Fees

I thought the two movers that showed up did an amazing job. They were very quick and handled everything smoothly. The manager that came was very nice, but let on that the total cost would be VERY close to the initial estimate.

They ended up charging us $20 for plastic bags to wrap the mattresses ($40 total) when the woman on the phone had said they'd be only $6. We got slapped with a $100 fee for the stairs when we got to the new place, which was an unhappy surprise.

We were also charged for the tape and plastic wrap they used, which would have been fine had they not wrapped every single thing in it. Overall we had $120 added on for materials. I am glad they did all the work, but I would have liked to know up front about all of the extra charges.


H B


Worst thing that could ever happen
4/14/2010 Posted by G Philipp

When they didn't show up at the prearranged time of 9am, I called at 9:30am. They told me they would check on it. When I didn't hear back I called again ...

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Scary Move
4/13/2010 Posted by I Hall

First of all, I had all my belongings packed before I moved and all I needed was three wardrobe boxes from the company. They ended up using a whole case of tape, which they chared me al...

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Experience
3/22/2010 Posted by R Koeppel

They quote you one thing, show up late, quote you something else, have you sign a whole bunch of paperwork, inform you their credit card system is down a...

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Disappointed
3/16/2010 Posted by L Cefalu

I was misinformed on the cost and therefore very disappointed. The moving representative stated everything was included in the hourly rate, except for any
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Horrible
3/3/2010 Posted by C Benster

When making the original reservation with the moving company I disclosed full information to include a two location with stair pickup with a final third location. The quote from the moving com...

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