HomeMoving ServicesA Professional MoversMoving Reviews

A Professional Movers


Mover Report Card

Before Your Move
Accuracy of Estimate?60.00%
Estimator's Profession Knowledge?None
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?4
How did they handle your belongings?1
Was the staff courteous?1
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

A Professional

I was told that the move of a bedroom set would be within the 3 hour minimum at $75 per hour. When we got to my apartment, they said the bill was $225 minimum and 2 hours travel time and packing materials, that they said were required by law. They were not about to move the set off the truck until I agreed to these prices.

I asked if anyone was in the office and was told no. I called the office and spoke to a young lady. She said she would have the owner call me in 2 minutes. He called the driver and told him to tell me that was the amount. I called back and finally got the owner on the phone and agreed to pay 375 to get my furniture. He told the driver OK, but cash only.


J Foy

Response from A Professional Movers

As mentioned in the email and to the customer there is a minimum of 3 hours. The customer was given a discount on the hourly rate as well the original rate should of been $90 per hour with the 3 hour minimum you would be looking at $270.00 just for the move.

As far as materials it is mandatory to protect all furniture on our trucks. The customer was advised that there is travel time plus any material used. The customer figured because they were saving on the hourly rate that it would be cheaper.

At the end of the move the customer was dissatisfied with the price and given an additional discount. We did everything in our power to satisfy the customer and gave them a discount on their move.

Not Happy
5/18/2010 Posted by R Donevan

If I had another day to move, I would have told them to take a hike. Got quoted one price, that suddenly tripled at the time of my move where I was pretty much told, take it or leave it! I a...

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Adequate Move
5/17/2010 Posted by C Adams

The packing materials used drove up the price of the move. I would suggest having as much materials on your own as possible, including tape. My property that was damaged was not severe enough to file ...

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Eye Opening Experience
4/28/2010 Posted by L Marie Porco

Booking my move was a very pleasant experience. However, by the time we were finished, it turned into a nightmare of an expense. I was told that dropping off one piece of furniture on the way to my fi...

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Don't Use
4/16/2010 Posted by A B

The movers were nice, however this company will completely rip you off. On top of the hourly rate, they will charge you extra for every little thing. I was not told specifically what I would be charge...

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Thieves
4/15/2010 Posted by P Baron

This was the absolute worst experience. These guys are professional scam artists and we have contacted consumer affairs at the Better Business Bureau. Th...

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5601 N Pima Rd, Scottsdale, AZ, 85250
| 800-248-MOVE (6683)