USA All Points Moving & Storage


Mover Report Card

Before Your Move
Accuracy of Estimate?0.12%
Estimator's Professional Knowledge?None
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?3
How did they handle your belongings?5
Was the staff courteous?5
Did you buy moving insurance?No
After Your Move
Did you have any damages?No
Was the moving company<br />responsive to your claims?No

Good crew blinded by the contract

I was not given the estimate of the total costs. They should have listed items that needed to be wrapped in order to be moved in the contract. They would not move my bed, coach, and love seat unless they were wrapped by them. They charged me $25 for each item that needed to be wrapped plus the packing and unpacking fees. I felt blinded sided by the costs and this moving company. The driver, and two men moved very quickly and were extremely careful with my items. I would recommend the driver and crew but the contract needs to be more explicit because I read it several times and no where did it say that anything wrapped in fabric needed additional precautions.
S Gauldin

Response from USA All Points Moving & Storage

We make sure we protect our customers furniture for their own good and of course its extra charge and we tell them before the move thank you.

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