USA Relocation Inc


Mover Report Card

Before Your Move
Accuracy of Estimate?58.06%
Estimator's Professional Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?3
How did they handle your belongings?3
Was the staff courteous?3
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

What a mistake

The agent should've given me a more accurate cost estimate for the move. I ended up paying much more than the original estimate. When it was time to unload at the destination, I did not get a phone call to get prepared for the arrival of the truck because we had to do some cleaning in advance. The excuse of the driver was that he had called the secondary contact number. The staff had a tendency to pile up all the boxes in the middle of the living room or in places they didn't belong, even though I told them repeatedly that they should ask me where each box should be placed. As a result, I ended up hauling boxes around after the movers had left. Some items were missing tags. A couple of items were broken during the move.
J Agahi


Terrific
11/1/2010 Posted by J Sigler

A great experience. I was shocked by how professional, friendly, and skilled they were. I will be using them again in about six months for the next move. Hopefully, with the same Read More Company Reviews Read full review

My Move
10/29/2010 Posted by A Cram

First of all, it is very frustrating when all you ask for is a phone call to let you know when they are going to arrive (after already missing the time frame they gave me in the first place) and you s...

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Worked Hard
10/27/2010 Posted by C Hernandez

I don't know exactly what happened, but a wedding ring disappeared during the move. However, that being said, they went above and beyond to be helpful with the move.

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True no hassle move
10/25/2010 Posted by B Lee

They had an excellent crew and the movers had good communication.

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Sweet Experience Turns Sour
10/19/2010 Posted by J Wales

The three man moving crew showed up on time and were great. The move itself went incredibly smooth and I had no issues with the quality of work or the final pr...

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