A and B Moving


Mover Report Card

Before Your Move
Accuracy of Estimate?77.78%
Estimator's Professional Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?1
Was the staff courteous?2
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

Broken Belongings

Not only did the movers show up late (scheduled to arrive at 2p.m. and they showed up after 6p.m.) but they were small guys who could barely lift one box at a time. They couldn't put more then two boxes on the dolly because they couldn't tilt it backwards and pull it. The told me it would take four, maybe five hours when in reality to took them well over six hours. They dropped my file cabinet while carrying it to the truck (on a dolly) and it shattered spilling all my personal documents all over. Some of which I still can't find. Then they managed to break four or five more pieces of large furniture. One was an heirloom from my great-grandmother that can not be replaced. They broke my sons bed and dresser, my jewelry cabinet and a stool. They were horrible movers and scratched more items then they broke. I have never experienced a move this bad and I've moved around a lot. I was extremely disappointed. I had to send in photos of the broken items so that their claims department can "send me what they think its worth." I have not received any compensation as of yet.
J Haddock


Never again
10/27/2010 Posted by S Saxton

I had one day to move, since I was working our business at the UT baseball game. The movers were five and a half...

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A and B Moving is Overall Great!
7/13/2010 Posted by C Urbizu

The movers were very friendly. I did notice a tear on the corner of my suede couch a week later, so I am filing a claim, which involves writing a letter and se...

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Average Move
6/28/2010 Posted by J Kinman

A&B Lumber did our office pack and move. They did pretty good work - all of our belongings made it from point A to point B - there were some small issues but that is to be expected with any move a...

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Review
5/26/2010 Posted by M Toliver

I would suggest that you take the next day off work, so that you can rest after your move.

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Good performance, Poor Customer Care
4/16/2010 Posted by CM

The crew showed up at about 8:00a.m. and started circling the area-wasting roughly five minutes. Then once the team parked, an employee asked me the time...

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