Olympia Moving & Storage


Mover Report Card

Before Your Move
Accuracy of Estimate?47.86%
Estimator's Profession Knowledge?None
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?1
Was the staff courteous?1
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claims?No

The Unholy Move

Olympia Moving & Storage managed to make the already stressful moving experience exponentially worse. After providing a low quote, the movers more than doubled the estimate AFTER loading our possessions onto their truck at 8:30 on the last day of the month. 12 days later we still have yet to see our possessions.

Before the move the company said our move would only take a few days, but the 5 hour drive from Chicago to St. Louis is at 12 days and counting. The company told us our furniture would arrive last weekend, but after no one answered the phones on Sunday it took 3 calls Monday, eventually saying we would wait on the line, for them to tell us they were way behind schedule and our stuff should be here by the next weekend. Their quoted price does not include, but mentions in fine print a 13% fuel surcharge, but does not include the highway robbery doubling of costs on the night of the move. Their "professional" moving team showed a crack in the leg of our dresser that had previously survied at least 3 unprofessional moves but didn't take 5 minutes for them to break the leg off. They then tried to convince us to just leave the dresser (I'm glad I didn't trust the with my TV's). They called and said they would be here today, but I'm not holding my breath. I can not stress this enough - DO NOT USE THIS COMPANY!


D Antuna


These guys were amazing
9/27/2010 Posted by C Savage

These were the fasted moving, most polite, thorough group of people I have ever seen working together. They moved my fiance out of his condo and then drove the...

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Superior Service
9/16/2010 Posted by L Ridge

The woman who booked the move really knew her stuff. Totally accurate estimate. Thoroughly professional moving crew. Handled everything beautifully, trea...

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Mixed
8/27/2010 Posted by P Tillis

Time was a huge factor in this move. The apartment building requires that tenants reserve elevator time for the move. This was explained to the salesman at the time the move was booked. He assured me ...

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Exceeded my Expectations
5/20/2010 Posted by L Birdwell

The movers were wonderful. The reason for the estimate vs. actual differiential was due to the current tenants not moving out of the apartment when they were s...

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Great company, would use them again
5/17/2010 Posted by C Lawson

The movers were excellent and I would highly recommend this company to anyone that is moving. My only issue was that I specifically asked the estimator if ther...

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