Olympia Moving & Storage


Mover Report Card

Before Your Move
Accuracy of Estimate?80.00%
Estimator's Profession Knowledge?Good
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?2
Was the staff courteous?3
Did you buy moving insurance?Yes
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claims?No

Olympia Moving

The reason I picked Olympia was because I needed to move out of one apartment on Friday but couldn't move into the other until Saturday. They offered to store my stuff overnight for free so I thought that was the best deal. They came an hour and a half after their scheduled move time which was between 1-3.

I ended up having to move my stuff out while the new tenant was moving his in. When I was trying to contact the moving company in regards to where my movers were, no one was answering the phone and no one was calling me back. I was told the movers would contact me and instead of calling the main number I had given them and the number I kept calling them from, they were calling my work phone number and I didn't get those messages until the next week when I returned to work.

Once there the movers estimated it would take 3 hours to load the truck and wrap everything when all my belongings were already moved into one room. I told them I wouldn't sign anything until after the move, which was a good idea because it only took them 45 minutes to load all my stuff in the truck. I also had to continue to pay them to unload my stuff into their storage facility and even though it only took 45 minutes to load the truck and take stuff down the stairs, they estimated it would take an hour to unload the truck into the storage unit.

The next day they did show up on time and unloaded my stuff in a timely manner but a wood corner bar that I have that was wrapped up was broken and they never reported it to me. There were holes on the bottom of my couch, and scratches on some of my bookcases. None of which was pointed out to me and none of which I noticed until I unwrapped them after the movers left. I would not recommend them.


C Hayes


These guys were amazing
9/27/2010 Posted by C Savage

These were the fasted moving, most polite, thorough group of people I have ever seen working together. They moved my fiance out of his condo and then drove the...

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Superior Service
9/16/2010 Posted by L Ridge

The woman who booked the move really knew her stuff. Totally accurate estimate. Thoroughly professional moving crew. Handled everything beautifully, trea...

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Mixed
8/27/2010 Posted by P Tillis

Time was a huge factor in this move. The apartment building requires that tenants reserve elevator time for the move. This was explained to the salesman at the time the move was booked. He assured me ...

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Exceeded my Expectations
5/20/2010 Posted by L Birdwell

The movers were wonderful. The reason for the estimate vs. actual differiential was due to the current tenants not moving out of the apartment when they were s...

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Great company, would use them again
5/17/2010 Posted by C Lawson

The movers were excellent and I would highly recommend this company to anyone that is moving. My only issue was that I specifically asked the estimator if ther...

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