American Van Lines East


Mover Report Card

Before Your Move
Accuracy of Estimate?92.83%
Estimator's Professional Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?1
Was the staff courteous?2
Did you buy moving insurance?Yes
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

Horrible Experience

There was damage to my $1,000 dollar bed set that was only purchased four months ago (scratched all the paint off of one side). There was also a hole in of my paintings.
R Kolofsky


American Van Lines East
11/13/2009 Posted by L Crow

Refrigerator required repairs in the amount of $300. I was required to agree to pay an extra $422 for packing supplies even though my original contract stated clearly there would be no additional char...

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American
11/13/2009 Posted by J Simonsen

The person giving the quote was off on his prices. Even the final price of $360 was a negotiation and they were trying to charge at a few points between $100-$200 more than the quote.


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If it isn't in writing...
11/13/2009 Posted by T Doyle

The move experience itself was good, so I gave it high grades. The problems were with the cost and the communication.

The salesman told me that I would receive a discount if I paid in cash...

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American Van Lines
11/13/2009 Posted by M Dupertuis

Decent mover overall except for delivery: Delivery day was quoted between 5-9 p.m. but they didn't end up being able to deliver until almost 11 p.m. and since I have a newborn and we were staying in a...

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Big Move
11/13/2009 Posted by D R Lindsey

I had a worry-free move. 

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