Dimension Moving & Storage, Inc.


Mover Report Card

Before Your Move
Accuracy of Estimate?58.04%
Estimator's Profession Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?4
How did they handle your belongings?5
Was the staff courteous?4
Did you buy moving insurance?Yes
After Your Move
Did you have any damages?No

Beware of overall costs!

As far as the move itself, it was good. However, had some disagreements with the moving company on the price.

We had moved a great deal of items over to our new home ourselves. We purchased packing for all mattresses with our own money. All that was left in the home to move were large furnishings. A whopping $306.12 in additional charges were tacked on, for which we were not expecting.

We had done alot of their work, even as far as giving them the new packing for three mattresses and yet this tab was over the initial NOT TO EXCEED price quote. When the movers left the house for yet another job, they left our front yard strewn with plastic tape and debris. Would not recommend this company in the future.


Frank K. Lameira

Response from Dimension Moving & Storage, Inc.

Dear Frank, We received a forwarded review of you from Relocation.com, and thank you for bring this matter to our attention.

First of all, I would like to thank you to bring this matter to our attention.

Secondly, I would like to take this opportunity to answer your concerns about the packing material cost: The total packing material cost includes 1 dishpack box, 2 3-cu.ft. boxes and 13 mirror containers. The 13 mirror containers might not used for packing mirrors, they might be used for crating other items.

You also mentioned about the NOT TO EXCEED price. I double checked and compared the NOT TO EXCEED price with the final total charge, and I see the total charge DID NOT exceed the NOT TO EXCEED price.

Your patronage is important to us. Thank you again for bringing these matters to our attention.

Best regards, Natalie May Customer Service Representative Dimension Moving & Storage Inc.


Would Not Use
11/12/2010 Posted by B Runyan

The movers were several hours late on pickup day and despite assurances that they wou...

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Excellent Local Service
11/18/2010 Posted by K Mckinney

The moving time was actually scheduled later than what I asked for during the original booking. It was fine with me since we had plenty to do and the...

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Not Happy
7/21/2010 Posted by J Petersen

The moving company was five hours late to pick up my goods. I was not given a final weight from the company and I have called them every day to get daily ...

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Dimension Review
7/13/2010 Posted by J Salinas

This is a great moving company and they were very fast.

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Not a Great Experience
5/28/2010 Posted by K Shott

I was given a binding rate of $1,580.43 by this moving company. When the movers picked my things up they told me it would be $2,291. On Friday, I receiv...

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