Serenity Van Lines


Mover Report Card

Before Your Move
Accuracy of Estimate?57.58%
Estimator's Professional Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?1
Was the staff courteous?1
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

Don't Use Serenity Van Lines

This move has been a nightmare that won't end. We still don't have all our belongings and had many valuable items broken and/or destroyed. This was a second rate company pretending to be professional. The sales guy was clueless, the office staff inept and the dispatcher as rude and unprofessional as a person can be. We were never treated like the valuable customers we are/were. I would never, ever, recommend this moving company.
S Romero


Serenity
11/13/2009 Posted by T Oyas

Have this company go to your residence to look over your belongings to get an estimate in writing. Have them take as many pictures as you can of valuable items. I would not recommend this moving compa...

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Serenity/Becken's
11/13/2009 Posted by M Sewell

Beckens and Serenity worked in conjunction with each other and there were numerous problems as a result. We paid a premium for a guaranteed delivery date that was missed by a week. The delivery dri...

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