Master Movers
Mover Report Card
Before Your Move
| Accuracy of Estimate? | 70.50% |
| Estimator's Professional Knowledge? | Good |
During Your Move
On a scale of 1 - 5, with 5 being the best.
| Were your movers on time? | 4 |
| How did they handle your belongings? | 4 |
| Was the staff courteous? | 3 |
| Did you buy moving insurance? | No |
After Your Move
| Did you have any damages? | No |
| Was the moving company<br />responsive to your claims? | No |
Nice Movers, Not So Great Office Staff
Communication with the office was not great. I had to make multiple calls to reach someone. I sent multiple e-mails. I gave them my credit card information thinking that I would be charged on it for the move. I asked a member of the staff and she said yes. I was told the day of the move I had to pay cash or pay 20 percent of the move to use my credit card -- which meant that I had to drive to the bank and wait for it to open to get money for my move. The day before my move I still hadn't heard what time they would be there to start the move. I called about four times. Finally someone called me after 6. It always took at least three calls to get information. I got more advertising calls from them than I did call back. The saving grace from the whole thing was that the two guys who moved me were awesome, very professional, calm and nice. And even when I had an issue with the office yet again, they were very nice in how they handled the situation. The moved a one-bedroom apartment in four hours, which I thought was pretty quick.
D Jefferson
Master Movers!
11/13/2009 Posted by C Baker
Movers arrived with a dolly with a flat tire, one man was a 2 day temp employee with no experience the other an office wkr. although I was packed and organized they spent hours wrapping an taping m...
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Master
11/13/2009 Posted by J Deboer
Realize that the quote may not include the time it take to wrap the furniture and/or hassles with elevators.
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What a Time, What a Time
11/13/2009 Posted by T Battle
Master Movers is a company of choice, I would recommend it to friends and family. The experience was different, with all the different personalities when they arrived, but we were able to find a comfo...
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Moving out at last!
11/13/2009 Posted by C Derisse
The team did a great job.They were very professional. The only problem was there was a miscommunication the day prior to the move.They sent me an email, but they did not leave me a message on my ce...
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