Nationwide Moving Services LLC


Mover Report Card

Before Your Move
Accuracy of Estimate?100.00%
Estimator's Professional Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?3
How did they handle your belongings?4
Was the staff courteous?4
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

What a nightmare

I was promised a one or two day delivery due to the short distance of the move (424 miles). I was told that the movers would be there to load around 7a.m. and they got there after 9a.m. This was on March 26, 2010 where the driver originally informed me that I would not get my "stuff" until April 1st. I told him that seven days was not acceptable and that I was promised a one-two day delivery. He then told me that the best case scenario would be a delivery on Tuesday morning. They did not arrived until after 9a.m. on Wednesday. This was six days after they picked my stuff up. I called and emailed the employee (salesperson who set up my move) and never got a return call, nor a response to my emails. I felt that I got the disappearing salesman act from her. There was never a "damage control" follow up call after the sale. I am very disappointed.


R Gonzales

Response from Nationwide Moving Services LLC

We are very sorry that the driver was unable to complete your move in the desired amount of time. As a company, we will try to be more knowledgeable with moving dates and times with the driver’s routes, as well as make sure that the drivers work for the customers and not themselves. Again, thank you for bringing this to our attention and this will not happen again.

Disappointed
1/6/2011 Posted by C Decatur

Most of the damages were minor, but could have been avoided if their were two guys doing the move. All furniture pieces must be properly wraps for moving. And the ...

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Don't use this company
1/6/2011 Posted by I Freestate

I was receiving certain listed items in Tennessee; they were being shipped from South Texas. After speaking with me, our case manager created a written items list. However, our case manager ultimately...

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Nightmare in Moving
12/9/2010 Posted by L Cox

The move was the worse I have ever experience. The delivery of my furniture took five extra days without a call or notice. There was no communication at all. I had no idea where they or my belongings ...

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Horrible Experience
11/24/2010 Posted by B High

The moving consultant was very responsive until the driver did not show up. It took six phone calls and two hours of being on hold to find out what t...

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Stressful Experience
11/24/2010 Posted by J Foss

This was a nightmare. Everything the company promised never happened. They did not have a dolly, so I went and got one at my expense. Took several smoke breaks while loading things. Had no lights...

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