Nationwide Moving Services LLC


Mover Report Card

Before Your Move
Accuracy of Estimate?100.00%
Estimator's Professional Knowledge?None
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?1
Was the staff courteous?1
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

The moving pits

This was the worst experience I have ever encountered in my life. Nationwide Moving Services brokered another moving company to pick up my belongings in El Paso and deliver to Moody, Alabama. The movers were very unprofessional and arrived 12 hours late. They were in a roll-over accident on I-20 new Fort Worth with all of my stuff scattered across the highway. Looters were stopping on the shoulder picking up boxes and placing them in their cars. As I passed the wreckage and personally witnessed the aftermath, not knowing it was mine; I received a call six hours later to inform me of the wreck. It has been 3 1/2 weeks since the accident and everyone is blaming each other instead of accepting responsibility. Both companies are the worst I have ever had the displeasure of dealing with. I still have not received my destroyed merchandise or payment from either company.


Scott Neal

Response from Nationwide Moving Services LLC

We are very sorry for the terrible thing that has happened to you during your relocation. We are trying to resolve this situation, during this time we recommend that you contact our claims department at 877-476-5983. If you have any other questions please feel free to contact us at 866-441-5161.

Disappointed
1/6/2011 Posted by C Decatur

Most of the damages were minor, but could have been avoided if their were two guys doing the move. All furniture pieces must be properly wraps for moving. And the ...

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Don't use this company
1/6/2011 Posted by I Freestate

I was receiving certain listed items in Tennessee; they were being shipped from South Texas. After speaking with me, our case manager created a written items list. However, our case manager ultimately...

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Nightmare in Moving
12/9/2010 Posted by L Cox

The move was the worse I have ever experience. The delivery of my furniture took five extra days without a call or notice. There was no communication at all. I had no idea where they or my belongings ...

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Horrible Experience
11/24/2010 Posted by B High

The moving consultant was very responsive until the driver did not show up. It took six phone calls and two hours of being on hold to find out what t...

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Stressful Experience
11/24/2010 Posted by J Foss

This was a nightmare. Everything the company promised never happened. They did not have a dolly, so I went and got one at my expense. Took several smoke breaks while loading things. Had no lights...

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