Preferred Relocation Inc


Mover Report Card

Before Your Move
Accuracy of Estimate?81.48%
Estimator's Profession Knowledge?Good
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?4
How did they handle your belongings?5
Was the staff courteous?4
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claims?No

Preferred Relocation Inc Review

There was not a claim for damages but there were nicks to the bed's head board and foot board also nicks on the bureau and dresser. The men who picked up were good and courteous but I can't say that about the men who did the delivery.

Even though the shipment was prepaid and I took care of give a tip, the men who contacted my daughter to do the delivery of her items told her to make sure she went to an ATM machine first. I had already told her to have some money ready for a tip if they did a good job. She had to help them move stuff in for the truck to the house and they were not happy with the amount of the tip she gave them.

When I heard how much she had to help, I would have told her not the give them anything and send them on their way.


D Gangi


Great Move
11/13/2009 Posted by D Davis

Everyone was great.



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good
11/13/2009 Posted by E Munsey

When I moved, they kept me informed fairly well on when they were going to get to my home. They did have other jobs to do, so they just kept giving me estimates. It was good. I had to call a lot to...

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Bad Communication
11/13/2009 Posted by E Palmiter

There was horrible communication and customer service throughout the entire process. The driver packed things with additional materials without my knowledge and charged over $200 in addition to the...

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Good service
11/13/2009 Posted by K Madley

A couple of minor nicks to wood furniture. A set of missing pieces that were left on the truck were overnight shipped to us once the movers were notified. Very responsive and professional service.

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Bad customer service
11/13/2009 Posted by E Miller

The moving company did not re-assemble any of my furniture. When I called to ask for a compensation for that, they offered me almost nothing. I will never use this company again nor will I r...

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