Relocation Moving & Storage


Mover Report Card

Before Your Move
Accuracy of Estimate?86.21%
Estimator's Profession Knowledge?Sufficient
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?1
Was the staff courteous?2
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claims?No

Bad Experience

The company gave us free boxes but failed to deliver them at the time they agreed upon. Instead, they changed the time at the last minute then came three hours later than the changed time to drop off the boxes. On moving day the movers were 2 1/2 hours late. When they arrived they wanted to charge us extra for an item that was already included in the original price quote.

We were never told we had to box all our such as the television, air conditioners, lamps so we ended up moving a lot of smaller pieces of our stuff in our own car. When they moved our stuff into the storage unit, they dropped our furniture stacked heavy boxes on top of fragile ones and overcharged us for the time it would take to move things off the truck-- we were charged for two hours when it took them only 45 minutes -- and we did not receive a refund in the end. I do not plan to use this company again or recommend them to any of my friends who are currently moving.


J Friedman


New York CIty to Chicago Move
4/23/2010 Posted by R Sult

This move was difficult to deal with. The movers arrived three days later than promised with lots of additional charges to my final bill.

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Our move to Brooklyn
8/17/2009 Posted by B Phillips

The guys were sweet and worked really hard in the scorching August heat running up and down our 4th floor walk-up in the east village, carrying multiple boxes at a time. They also figured out how to g...

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Moving Company Review
11/13/2009 Posted by R Johnson

The movers were polite and helpful but that didn't make up for the fact that the final charges were significantly higher from the initial estimate. Additionally, they did not bring a truck of adequ...

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City 2 City
4/3/2009 Posted by K Curtis

The company contacted me numerous times prior to the move as "Chris", when I incurred problems Chris was never in the office or available. Chris did the estimate, was told 3 times on 3 differa...

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Good Company
11/13/2009 Posted by N Morales



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