Nationwide Moving Services LLC


Mover Report Card

Before Your Move
Accuracy of Estimate?63.64%
Estimator's Profession Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?1
Was the staff courteous?1
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claims?No

Nationwide

They called to move up the pick date, which was fine, but then they showed up over 3 hrs late. They didnt have any wrapping supply or boxes to pack all the breakables, which the company said they would do for us.

They gave us some paper and told us to pack it ourselves, so we wrapped it and place it all in a covered container we had. They brought the wrong size truck so everything didn't fit. He even asked for a tip. That is so unprofessional.

We tried to fit the rest in our automobiles; after realizing it didn't fit, I had to go rent a U Haul. That was more money out of pocket. I was told the delivery date would be the following Saturday. I called to find out the exact date and time, but no answer.

They then called and told me they put my things in storage because they needed that truck. They had no right to do with this with my belongings. The delivery truck pulled up with fuel oil all over everything, all over furninture, all over the covered container with the china packed in it. The china was all broke up, some many pieces were just destroyed.

So much furniture broken, so much scratched, some beyond repair, stains on some, we just cried. We had a 10 place china setting and only 1 plate left unbroke. I guess we are going to have to replace almost every piece of furniture we own. Almost every single piece of furniture is scratched.


K Miller


Disappointed
1/6/2011 Posted by C Decatur

Most of the damages were minor, but could have been avoided if their were two guys doing the move. All furniture pieces must be properly wraps for moving. And the ...

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Don't use this company
1/6/2011 Posted by I Freestate

I was receiving certain listed items in Tennessee; they were being shipped from South Texas. After speaking with me, our case manager created a written items list. However, our case manager ultimately...

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Nightmare in Moving
12/9/2010 Posted by L Cox

The move was the worse I have ever experience. The delivery of my furniture took five extra days without a call or notice. There was no communication at all. I had no idea where they or my belongings ...

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Horrible Experience
11/24/2010 Posted by B High

The moving consultant was very responsive until the driver did not show up. It took six phone calls and two hours of being on hold to find out what t...

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Stressful Experience
11/24/2010 Posted by J Foss

This was a nightmare. Everything the company promised never happened. They did not have a dolly, so I went and got one at my expense. Took several smoke breaks while loading things. Had no lights...

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