Response from Dimension Moving & Storage, Inc.
Dear Bushehri, Thank you for your review. It motivates us continually achieving the best service to our future customers. Regarding your concerns about the actual cost exceeded the original estimate, because the sales representative did not know if the packing material was necessary until the movers arrived at your house, he did not include the packing material cost in his estimate.
Should you have any further concerns, please do not hesitate to contact me via phone or email. We’re thankful for the opportunity to serve you with your relocation needs! Best regards, Natalie May Customer Service Representative CustomerService@DimensionMoving.com Phone: 1-800-306-4032 Ext. 104