Sunway Vanlines


Mover Report Card

Before Your Move
Accuracy of Estimate?60.00%
Estimator's Profession Knowledge?Sufficient
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?3
How did they handle your belongings?5
Was the staff courteous?4
Did you buy moving insurance?Yes
After Your Move
Did you have any damages?No

Sunway Vanlines Review

They did not send someone to do an estimate, so it was done over the phone/computer (many companies do this). They did ask how many boxes I would need and I had no idea. We guessed 30 and that was the reason for the cost difference.... I needed 75.

They do not give you extact date for delivery. I asked for a specific day and in order to assure that day they picked up my belongings a week early. Turns out that they still would not deliver on the day I asked. However, my apartment was not ready when I arrived; it was a week late. The company was very helpful and considerate. No extra charge was applied.

However, the new delivery day, they did not show. I called and was directed to the driver. He did come the next day. All my stuff arrived in perfect condition (I had packed my own boxes, but for a cost they will pack). The workers are very nice.

They did ask for part cash at both the pick up and delivery (to pay for gas) and I was unaware of this prior to the movers arriving. At this point I would not mind using them again, but I think I would look around first.


A Dipietro

Response from Sunway Vanlines

Sorry for the delayed delivery. It does happen from time-to-time. It could have been one of many things that would make this happen and I am very sorry for the delay.

PA to AZ
11/13/2009 Posted by S Snyder

My husband & I were both very satisfied with Sunway at first - they were great to work with over the phone to plan everything out, and the crew at pick-up was great - but once our belongings le...

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SUNWAY Moving Company
11/13/2009 Posted by I Sethi

I had sent Sunway the complete list of things to move and I got the estimate, which was very attractive but when they came to pick up the stuff, they started talking about more stuff. I had packed ...

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