USA Relocation Inc
Mover Report Card
Before Your Move
| Accuracy of Estimate? | 100.00% |
| Estimator's Profession Knowledge? | None |
During Your Move
On a scale of 1 - 5, with 5 being the best.
| Were your movers on time? | 1 |
| How did they handle your belongings? | 1 |
| Was the staff courteous? | 1 |
| Did you buy moving insurance? | No |
After Your Move
| Did you have any damages? | No |
Movers did not show up
Dorotyea, ,the receptionist was most efficient. She told me she had a two hour window on Saturday from 2-4 and called back to confirm. I agreed to $75 an hour for three men. She said they would call half an hour before they came. We began waiting for them at 1 p.m. on Saturday. I had earlier called their office for a head's up as to when they might arrive and discovered the office is closed on Saturday with only the ability to leave messages. At 3:35 on Saturday, the movers called and said they would not be there until 7. After five p.m. they called my daughter and said they would not be there until the following day. You notice they did not have the courtesy or courage to call me. I immediately called back and left a message that we would not use their services. Amazingly, they called the next morning and said they were there. We had luckily found another mover for Saturday night. On a scale of 1-10, I would give them a minus zero. Excaliber was quite courteous on the telephone, but they could not do the move on Saturday.
G Shafir
Great moving experience!
11/13/2009 Posted by C Daino
I had gone with a different moving company previously, and was not satisfied at all. The movers were careless with the boxes, and didn't seem to be motivated to move at all. On top of it, it ended ...
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Aggressive Company
8/17/2009 Posted by J Cuellar
The movers were great. The foreman was great at first then became somewhat aggressive when dealing with the contract stage. He grossly overestimated the weight of the move (which was not originally...
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great movers
11/13/2009 Posted by A Weisbaum
Very professional movers, they were courteous and helpful for the entire move. They treated my possessions with the utmost care. I would recommend this moving company to a friend and use this service ...
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USA Relocation
7/21/2009 Posted by T Crist
I tried to cancel the move after the movers arrived due to the additional charges I was informed of, such as $23 to move each television, $36 to move any items that had glass (entertainment ...
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Great MOVE
11/13/2009 Posted by N Marlon
The move went smoothly and with no problems at all. I hired 3 guys and 2 of them were great...one of them slacked off a little but the other busted their you know what to get it done quickly. They ...
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