HomeMoving ServicesA Professional MoversMoving Reviews

A Professional Movers


Mover Report Card

Before Your Move
Accuracy of Estimate?60.00%
Estimator's Profession Knowledge?None
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?4
How did they handle your belongings?1
Was the staff courteous?1
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

A Professional

I was told that the move of a bedroom set would be within the 3 hour minimum at $75 per hour. When we got to my apartment, they said the bill was $225 minimum and 2 hours travel time and packing materials, that they said were required by law. They were not about to move the set off the truck until I agreed to these prices.

I asked if anyone was in the office and was told no. I called the office and spoke to a young lady. She said she would have the owner call me in 2 minutes. He called the driver and told him to tell me that was the amount. I called back and finally got the owner on the phone and agreed to pay 375 to get my furniture. He told the driver OK, but cash only.


J Foy

Response from A Professional Movers

As mentioned in the email and to the customer there is a minimum of 3 hours. The customer was given a discount on the hourly rate as well the original rate should of been $90 per hour with the 3 hour minimum you would be looking at $270.00 just for the move.

As far as materials it is mandatory to protect all furniture on our trucks. The customer was advised that there is travel time plus any material used. The customer figured because they were saving on the hourly rate that it would be cheaper.

At the end of the move the customer was dissatisfied with the price and given an additional discount. We did everything in our power to satisfy the customer and gave them a discount on their move.

Prudental Van Lines
1/4/2011 Posted by N Caruso

When moving, plan on spending a lot more money than what is stated on your estimate.

Read More Company Reviews Read full review
Great job guys
1/10/2011 Posted by L Nichols

My moving experience was very good. The movers were very professional and courteous. They were on time and did what needed to be done without any problems...

Read More Company Reviews Read full review
Excellent
12/30/2010 Posted by C Gregory

The movers were excellent - professional, efficient, and courteous. They were considerate of the stress I was feeling, and offered humor and patience. I would ...

Read More Company Reviews Read full review
Hercules Movers
12/29/2010 Posted by A Robinson

Hercules Movers was on time and professional. I would highly recommend this moving company.

Read More Company Reviews Read full review
Not Happy
11/22/2010 Posted by A Schenck

They did not show up on time. They gave me a rate of $350 and never said anything about paying for tolls and that they were 2 1/2 hours away. I got ripped off.

Read More Company Reviews Read full review
123456789>>
HomeMoving ServicesA Professional MoversMoving Reviews
Footer

Relocation.com Resources

Move, Inc. |
5601 N Pima Rd, Scottsdale, AZ, 85250
| 800-248-MOVE (6683)