Apartment Movers


Mover Report Card

Before Your Move
Accuracy of Estimate?97.18%
Estimator's Professional Knowledge?Good
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?2
Was the staff courteous?2
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

Terrible

I was excited about using Apartment Movers because they had been recommended by a friend, and they were moving me for a very low price. They were supposed to arrive between 2 and 5 pm. They did not but they did not show until 10 pm. They did not even have the courtesy to let me know they were running late. I called them (the dispatchers) several times to see what was going on, and apparently the movers were held back by the move ahead of me because those customers had added a lot of things to the move. Anyway, every time I would call the dispatcher they would say "they are unloading and are almost done," "will be leaving in about an hour," etc. Finally I ended up just getting the driver's number and calling him. I understand the reason for them being late, but they should have either provided a different truck, given me a discount, or something. I found it very discourteous that they didn't even bother calling me. When we finally arrived at my new apartment, my wooden furniture was very scratched. I will never use these movers again.


M Tietjen

Response from Apartment Movers

I am very sorry to hear about your experience. We would like to make it right so the next time you move please use us and I will make sure you get a discount.

Allen to Plano Texas
11/18/2010 Posted by M Matz

We felt there was something strange going on in the beginning (e.g. charging $20 for the mattresses on the bunk beds - The inventory showed bunk beds and it seems obvious that would also include ...

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Adequate
11/18/2010 Posted by B. Scott

I feel that the movers were a bit too young at 17 and 19 years of age. But aside from the age, I could tell that there was a lack of training as far as most ef...

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horrific
11/18/2010 Posted by K Kneisel

The movers were argumentative and broke several things including my dryer.

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Best money we've spent this year
11/18/2010 Posted by M Reilly

We were so happy with the service and the men that showed up to move us. We would use this moving company again.

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Best Move Ever
11/1/2010 Posted by A Reed

The movers were very friendly and they were great at following instructions.

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