Apartment Movers


Mover Report Card

Before Your Move
Accuracy of Estimate?97.18%
Estimator's Professional Knowledge?Good
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?2
Was the staff courteous?2
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

Terrible

I was excited about using Apartment Movers because they had been recommended by a friend, and they were moving me for a very low price. They were supposed to arrive between 2 and 5 pm. They did not but they did not show until 10 pm. They did not even have the courtesy to let me know they were running late. I called them (the dispatchers) several times to see what was going on, and apparently the movers were held back by the move ahead of me because those customers had added a lot of things to the move. Anyway, every time I would call the dispatcher they would say "they are unloading and are almost done," "will be leaving in about an hour," etc. Finally I ended up just getting the driver's number and calling him. I understand the reason for them being late, but they should have either provided a different truck, given me a discount, or something. I found it very discourteous that they didn't even bother calling me. When we finally arrived at my new apartment, my wooden furniture was very scratched. I will never use these movers again.


M Tietjen

Response from Apartment Movers

I am very sorry to hear about your experience. We would like to make it right so the next time you move please use us and I will make sure you get a discount.

Great Move
11/18/2010 Posted by Charles Foster

I was happy to pick the best and (lowest) priced movers. I loved the immediate attention from the sales team, but was disappointed as several sales people calling me constantly with dif...

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Nice Move
11/18/2010 Posted by M Rivera

Very courteous, friendly and helpful - would recommend this moving company.

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Not Happy
11/18/2010 Posted by E Hampton

I didn't file a claim - I didn't want to have to deal with these movers again. There were two boxes that were not moved and they made me carry my own comp...

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A Real Nightmare But We Were Awake
11/18/2010 Posted by M Jones

I have broken picture frames. They dropped and ruined my washing machine. They did not cover any of my furniture -- leaving dirt stains, sweat marks and ...

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Moving
11/18/2010 Posted by M Jackson

They were great movers.

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