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Apartment Movers


Mover Report Card

Before Your Move
Accuracy of Estimate?100.00%
Estimator's Professional Knowledge?Good
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?4
How did they handle your belongings?5
Was the staff courteous?5
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

My Move

The movers were great and they moved fast. I can't blame the movers for not being on time because they were actually working when they didn't have to be. The moving company claimed they called me two days before the move to confirm and I didn't respond so they cancelled my order. My whole thing was if you called me why didn't you leave a message? Also, since 99 percent of our correspondences had been through e-mail, why didn't you e-mail since you didn't "hear back" from me? That would have made sense. Other than that my move was great overall, and the lady I spoke with went out of her way to find me some movers that would be willing to do it the same day so I wouldn't have to wait until the next day.
A Mcclerkin

Response from Apartment Movers

We go above and beyond to help our customers. Yes we have to verbally confirm the move through our confirmation manager not via e-mail this way we can check for any mistakes before the move runs on the day of. If we cannot reach a customer we may look at iit as no good move so we have to remove it until the customer calls back and then we can add it back on as a sameday move and run the move

Not Happy
11/19/2010 Posted by L Darnell

One of the movers ruined my leather chair. It was a very large round chair, and one of the guys decided that to save himself some work, he would just flip my leather chair on its side on the...

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Great Move
11/18/2010 Posted by Charles Foster

I was happy to pick the best and (lowest) priced movers. I loved the immediate attention from the sales team, but was disappointed as several sales people calling me constantly with dif...

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Nice Move
11/18/2010 Posted by M Rivera

Very courteous, friendly and helpful - would recommend this moving company.

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Not Happy
11/18/2010 Posted by E Hampton

I didn't file a claim - I didn't want to have to deal with these movers again. There were two boxes that were not moved and they made me carry my own comp...

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A Real Nightmare But We Were Awake
11/18/2010 Posted by M Jones

I have broken picture frames. They dropped and ruined my washing machine. They did not cover any of my furniture -- leaving dirt stains, sweat marks and ...

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| 800-248-MOVE (6683)