American Van Lines


Mover Report Card

Before Your Move
Accuracy of Estimate?62.50%
Estimator's Professional Knowledge?None
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?5
Was the staff courteous?5
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

Not Happy

I had to pay an additional $1,744.24 before they would unload everything I owned. The original quote was $2,300 when I called them back to add additional boxes and a file cabinet it went to $2,900+ almost 3,000.00. After they had every thing I owned on their truck they called and told me at delivery I owed another $1744.24. I even had them re-way before delivery and the the weight was way less than they were charging me for. They said I had to pay for delivery and then they would take care of the descrepancy. I paid and now I can't even get them to return a telephone call.
K Jeffries


Moving South
5/20/2010 Posted by H Olp

This moving company was great!

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American Van Lines Review
5/20/2010 Posted by J Hetzel

Up front contact and personal assistance by the agents at American Van Lines (AVL) was very good. It was the reason I selected AVL. However, when the m...

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Bad Move
4/20/2010 Posted by L Paradise

I thought by going to a more expensive mover I would get better service. No-my house was damaged, I was intimidated by the movers to give them more money to move my washer/dryer (even though it was in...

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Wonderful team
1/25/2010 Posted by S Poupore

These guys were great. I don't know if there was damage yet due to a change of plans the goods were delivered to a storage unit instead of the apartment.

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NC - OH Move
12/18/2009 Posted by T Kinder

A couple chairs had rub marks on them, but they were not big enough to worry about. The movers were very nice and helpful. They really worked hard moving all the furniture into my home and I would def...

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