Sasha Transport


Mover Report Card

Before Your Move
Accuracy of Estimate?91.91%
Estimator's Professional Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?1
Was the staff courteous?1
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

Not Good

I was told that padding and insurance was part of the estimate. But movers said it was not so they did not pad my furniture. They broke the end piece of my armoire, the side of my sofa and my loveseat was dragged in dirt. The movers pulled my mattresses down the hallway. They broke the JVC sign off the television. One of the movers was on his cell phone thoughout talking to his girlfriend. They did not have change so they kept my eight dollars.
A Thomas

Response from Sasha Transport

Everything was explained in great deal to the client. In regards to the wrapping the blankets are free of charge and tape is $2 per roll for a local move, again this was explained to the client. A. Thomas opted to sign a waiver form requesting and I quote "Do not wrap anything" which a copy was given to the customer. The client opted not to spend the extra money on tape so we can take the necessary steps to assure that nothing was damaged. The customers account of how items were "dragged and the JVC sign was broken" was exaggerated. We take a lot of pride in properly assessing and performing moves and can assure all future clients that this is a very rare occurrence of a client not wanting us to properly protect and mover her items.

Sasha
11/13/2009 Posted by C Wilson

This was a very stressful experience. The movers spoke limited English and were extremely late picking up our stuff (2 and a half hours) and they were late dropping off our stuff. They didn't ever giv...

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Furniture to Savannah
11/13/2009 Posted by N Conway

Excellent job. A good price and they fullfilled their commitments.

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tennessee move
11/13/2009 Posted by N Conway

STI movers treated us very nice and delivered the furniture within the original schedule and at the price they estimated. They wrapped the furniture in blankets and taped it so it wouldn't come loose ...

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Southside move
11/13/2009 Posted by I Dunn

I had a few more boxes and some extra items when I finshed packing. The move took extra time, but the movers were prompt, professional, and courteous. I would hire this company again.

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Awesome
11/13/2009 Posted by E Conde

They were great punctual and very knowledgable. I will use them again if I need to.

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