Starlight Relocation Inc


Mover Report Card

Before Your Move
Accuracy of Estimate?51.59%
Estimator's Profession Knowledge?None
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?5
How did they handle your belongings?4
Was the staff courteous?3
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

Do not hire starlight relocation

The move itself was generally OK, but didn't like the price.

The movers spent extra time and supplies 'wrapping' my furniture. They wrapped my mattress, boxspring, 2 leather chairs and the couch for $25 a piece. I told them I did not want the items wrapped, that it was not included in the estimate and I was not going to pay for it.

After discussion, the guy told me it was company policy to have the items wrapped. I called the company and told them I wanted a copy of the company policy. I have to receive it. What they did fax to me as addendum F an itemized list of what it cost to wrap furniture.

Again, something I didn't want or need. Then, because they held my items hostage, they ran over a half hour from my estimate and charged me another hour of labor. I will have a letter mailed to them next week and will file in small claims court if no response.


A Swint


Great Job
11/13/2009 Posted by G Powell

Great job, guys works really hard from 8 am until 10 pm

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Smooth Move, Outrageous Price
11/13/2009 Posted by M Durant

The staff was courteous and worked their heart out to get the job done.

But the price went up significantly after the move due to the wrapping and taping of furniture. I was not informed of...

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My Move
11/13/2009 Posted by J Carmona

Three people did my move. The supervisor was really slow. The other two gentlemen were very fast and hardworking. The supervisor made a point of using extra tape to charge more, and also he carried...

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Question about packing material prices
11/13/2009 Posted by D Prasinos

Starlight Relocation did an excellent job moving my goods, but I paid more than I expected to.

I felt the packing material costs were very overpriced, totaling approximately $450 (in just ...

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