Apartment Movers


Mover Report Card

Before Your Move
Accuracy of Estimate?97.18%
Estimator's Professional Knowledge?Good
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?2
Was the staff courteous?2
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

Terrible

I was excited about using Apartment Movers because they had been recommended by a friend, and they were moving me for a very low price. They were supposed to arrive between 2 and 5 pm. They did not but they did not show until 10 pm. They did not even have the courtesy to let me know they were running late. I called them (the dispatchers) several times to see what was going on, and apparently the movers were held back by the move ahead of me because those customers had added a lot of things to the move. Anyway, every time I would call the dispatcher they would say "they are unloading and are almost done," "will be leaving in about an hour," etc. Finally I ended up just getting the driver's number and calling him. I understand the reason for them being late, but they should have either provided a different truck, given me a discount, or something. I found it very discourteous that they didn't even bother calling me. When we finally arrived at my new apartment, my wooden furniture was very scratched. I will never use these movers again.


M Tietjen

Response from Apartment Movers

I am very sorry to hear about your experience. We would like to make it right so the next time you move please use us and I will make sure you get a discount.

I could've done a better job
12/9/2010 Posted by C Mollihan

The moving company states on their website that stairs are not extra... what they don't tell you is the movers will complain non-stop about the stairs. They co...

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Awesome
12/9/2010 Posted by M Castanedo

The movers from Apt. Movers were very careful with our belongings. The washer and dryer were disconnected and re-connected at new place. I would ...

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Apt Movers
12/9/2010 Posted by B Miklos

The person who scheduled my move told me the wrong time. Also, I asked if assembly was included and was told it was. When the movers arrived they said it was n...

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Raestone St. Spring, Texas
11/24/2010 Posted by B Mckinney

Great moving experience. Thanks.

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Excellent Move
11/24/2010 Posted by B Long

The two men who came did everything they were supposed to. The furniture was large and it was moved with no problems. This was a great moving experience.

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