Sasha Transport


Mover Report Card

Before Your Move
Accuracy of Estimate?91.91%
Estimator's Professional Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?1
Was the staff courteous?1
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

Not Good

I was told that padding and insurance was part of the estimate. But movers said it was not so they did not pad my furniture. They broke the end piece of my armoire, the side of my sofa and my loveseat was dragged in dirt. The movers pulled my mattresses down the hallway. They broke the JVC sign off the television. One of the movers was on his cell phone thoughout talking to his girlfriend. They did not have change so they kept my eight dollars.
A Thomas

Response from Sasha Transport

Everything was explained in great deal to the client. In regards to the wrapping the blankets are free of charge and tape is $2 per roll for a local move, again this was explained to the client. A. Thomas opted to sign a waiver form requesting and I quote "Do not wrap anything" which a copy was given to the customer. The client opted not to spend the extra money on tape so we can take the necessary steps to assure that nothing was damaged. The customers account of how items were "dragged and the JVC sign was broken" was exaggerated. We take a lot of pride in properly assessing and performing moves and can assure all future clients that this is a very rare occurrence of a client not wanting us to properly protect and mover her items.

The smooth move
2/8/2010 Posted by J Jones

Even though the move went smoothly, I felt that the moving company took more time than needed to complete my relocation.

Read More Company Reviews Read full review

STI Moving and Storage
1/19/2010 Posted by L Matovina

They did a great job getting my daughter's stuff moved from Chicago to Rockford. The guys were courteous and kept her informed of their whereabouts every step of the way.

I might add that ...

Read More Company Reviews Read full review


Quick move
12/22/2009 Posted by S Zepeda

I was only moving within the same building, but I went from the first floor to the third with no elevator. The three movers were fast, efficient and moved me in less then two hours.

Read More Company Reviews Read full review

Good experience
12/28/2009 Posted by M Hedrick

They were on time, efficient and safely moved my belongings.

Read More Company Reviews Read full review

STI Movers - Highly Recommended
11/13/2009 Posted by J Vician

STI Movers did a great job with my move. They arrived exactly when I expected them. I had called the week before my move to confirm that they would actually show up in the windown given, as I was i...

Read More Company Reviews Read full review


HomeMoving ServicesSasha TransportMoving Reviews
Footer