Starlight Relocation Inc


Mover Report Card

Before Your Move
Accuracy of Estimate?43.62%
Estimator's Profession Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?5
Was the staff courteous?3
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claims?No

Starlight Relocation

They said they would be at my house between 8 and 9 but didnt get there until 1130. I was quoted $65 an hour (3 hour minimum plus one hour travel). Once they got there, it was more for packaging, more for this and more for that. The girl on the phone did not tell me about all this!

Once they got to my new place he said $596! he took off $65 for one hour once I said I could put all my own furniture back together! I told him that is why they are soooooo much cheaper than everybody else... because they don't include mileage or packaging in the price. They did do a very neat job on the packaging but they bent the rail on my bed. I would not recommend this company.


K Edwards


Starlite Movers
11/13/2009 Posted by J Santos

I felt like the moving company was not forthcoming with additional charges for materials. The staff that did the move was excellent. I did feel like I overpaid.

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Paid Too Much for Packing
11/13/2009 Posted by M Ferrell

The move itself went well, but I'm disputing my charges for the move.

The estimate for hours needed doubled, which was not a problem because the hourly rate was fair - $69. The added expen...

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Moving Review
11/13/2009 Posted by D Irby

Staff did not have tools and took a lot of time using hand tools. Actual price was far in excess of estimate and most of the time was spent wrapping items that did not require packaging. I was told th...

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Do not hire starlight relocation
11/13/2009 Posted by A Swint

The move itself was generally OK, but didn't like the price.

The movers spent extra time and supplies 'wrapping' my furniture. They wrapped my mattress, boxspring, 2 leather chairs and the...

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Big suprise(s)
11/13/2009 Posted by C Herr

They performed well with the actual move, but not as good on the price.

The movers called twice in advance to make sure we knew they would be arriving at 10 am the day of the move. At 7 am...

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