American Van Lines


Mover Report Card

Before Your Move
Accuracy of Estimate?95.00%
Estimator's Professional Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?4
How did they handle your belongings?3
Was the staff courteous?5
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

Piano Move

While the men who handled the move were very nice and worked hard, they were totally unpreparded to move a piano. Instead of being able to move it with the equipment normally used to move a piano, they simply rolled in around on its own wheels and had no ramps or handling equipment of any kind. Not a great moving experience.
D Heidemann


Some Advice
10/29/2010 Posted by J Mathew

Make sure you know what all you "additional" costs are upfront. Know the process for who to talk to in case there is an issue such as names numbers. Take pictures before and after the items are packed...

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Smooth
10/27/2010 Posted by M Sperry

I just had some minor damages like a lamp broke, nothing major. I did not report it but I do have a box that is missing and I recently decided to call them to report it. They are sending me an email t...

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Move to Indy
10/25/2010 Posted by T Hastings

Overall, the experience was very positive. The movers were late both on the pick up and drop off but they were very courteous and called to inform of dela...

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Ok Move
11/1/2010 Posted by M Vela

I have several issues with this moving company. They were late by five hours, the movers did not provide me with an arrival date; however, the&...

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Good Experience
10/8/2010 Posted by C Meek

I was very skeptical about using a moving company because of the horror stories I had heard. I was very nervous so I asked a lot of questions and probably drov...

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