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US 1 Van Lines


Mover Report Card

Before Your Move
Accuracy of Estimate?93.43%
Estimator's Professional Knowledge?Sufficient
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?5
How did they handle your belongings?3
Was the staff courteous?4
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

Bad choice

At first I felt I had made a good choice. But turns out I didn't. They broke the end off my office desk and broke a piece of the socket off a lamp. The lead man told me to file a claim on the desk. I have repeatedly tried but the company so far has been unresponsive. I have filed a complaint with the BBB. I hope this helps.


G Carter

Response from US 1 Van Lines

We thank you for your information regarding your relocation. When moving, human error is something that we try to prevent. We have emailed the client instructions on how to file a claim. We apologize if you felt the company was unresponsive.

Moving Company
11/13/2009 Posted by J Gordon

US-1 Van Lines picked up my furniture and never responded after two weeks about the status of my delivery. I am still waiting on a response aft...

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Moving Review
7/21/2009 Posted by F Tillman Jr

They arrived on time, but they were tired, from an earlier move. They moved slowly, and were unorganized. They did not have enough room for all of my belongings, even though I gave a good estimate ...

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Moving without any pain
3/27/2009 Posted by K Alam



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