DN Van Lines Moving and Storage


Mover Report Card

Before Your Move
Accuracy of Estimate?61.76%
Estimator's Professional Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?4
How did they handle your belongings?3
Was the staff courteous?5
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

DN Van Lines moving

The movers worked very hard. Our move was much bigger than they anticipated. I feel the estimator did not question me enough to give me an accurate quote - I told him the weight est based upon our move last year and as you can see there was a big discrepancy.

The crew that moved us worked hard and advised us of how best to handle our belongings as to where to put things in storage (theirs or local storage) as we moved into a temporary, small place. As the move was much bigger than they anticipated I feel some of our stuff got handled a little too roughly and a few things were broken - nothing of great value, but distressing none the less. I'll know better what overall rating to give them once we get all our belongings out of their storage in the next few months.


J Wilson

Response from DN Van Lines Moving and Storage

Thank you for your feedback. We appreciate you pointing out that although you thought the cost were higher than you anticipated, that our men worked hard to get the job done. I think that reason why the cost of you move increased was due to the fact that originally you had planned to move into a self storage location in Northampton and last minute decided to go into our storage in Marlborough, Hopefully the move out of storage goes well and it results in you having in overall positive experience with our company!

Smooth operator
12/28/2009 Posted by Sam Donald

DN Van Lines was very good. Locally operated in Marlborough. They gave a window of arrival as 8-9 a.m. I requested 7:30 a.m. They came at 8.30 a.m., which is alright with me. Picking up and ...

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Great movers
12/28/2009 Posted by E Fuccillo

I LOVED my movers. I would highly recommend them and would use them again in the future! They were friendly, professional, and quick! My belongings were all safe and sound.

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Mission accomplished
12/28/2009 Posted by J Elkins

They movers were more concerned with solving the puzzle of packing things in a truck that taking care with the items that they were packing. It appeared that the truck was too small for the job at the...

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These guys were great!
12/28/2009 Posted by D Wenger

The movers were knowledgeable and friendly and made my mother's move across state a breeze. I'd hire them again if the need arises.

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Exceptional service
12/23/2009 Posted by G Mislimoski

I would recommend this company to any of my friends who are looking. They were the most curteous and hard working gentleman that I had the pleasure to meet. They were above my expectations.

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