Starlight Relocation Inc


Mover Report Card

Before Your Move
Accuracy of Estimate?23.50%
Estimator's Professional Knowledge?None
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?4
How did they handle your belongings?3
Was the staff courteous?3
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

cajun sistah

The movers themselves did an OK job, but I had problems with how much I paid. First, the quote that I was given was wrong and the company did not stand by that quote. Number two, the cost such as labor was over $500 and was inexcusable for a 47-minute commute with no stairs ... I did not foresee the inflated hidden cost of moving.

I was already packed up and car loaded. But the supervisor came into my home and said EVERYTHING needed to be box up and the suitcase of course! I was shocked because my girlfriends stated that her moving complany taped up her dresser drawers and moved her with no extra cost. They even boxed up my packed garment bag of clothers and step stool, which I did not find out about until I began to unpack my boxes.

Why would you box up a stool? We were in shocked when the final bill was estimated at or about $1100! My belongings were held until I signed the paper and I could not enjoy my new home because I knew I was going to be broke for another month because of this moving company. The only thing the guy stated is, you signed the paper! I stated that I signed the paper based on a previous conversation with his company.


S Bridges


Paid Too Much for Packing
11/13/2009 Posted by M Ferrell

The move itself went well, but I'm disputing my charges for the move.

The estimate for hours needed doubled, which was not a problem because the hourly rate was fair - $69. The added expen...

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Moving Review
11/13/2009 Posted by D Irby

Staff did not have tools and took a lot of time using hand tools. Actual price was far in excess of estimate and most of the time was spent wrapping items that did not require packaging. I was told th...

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Starlight Relocation
11/13/2009 Posted by K Edwards

They said they would be at my house between 8 and 9 but didnt get there until 1130. I was quoted $65 an hour (3 hour minimum plus one hour travel). Once they got there, it was more for packaging, m...

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Do not hire starlight relocation
11/13/2009 Posted by A Swint

The move itself was generally OK, but didn't like the price.

The movers spent extra time and supplies 'wrapping' my furniture. They wrapped my mattress, boxspring, 2 leather chairs and the...

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Big suprise(s)
11/13/2009 Posted by C Herr

They performed well with the actual move, but not as good on the price.

The movers called twice in advance to make sure we knew they would be arriving at 10 am the day of the move. At 7 am...

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