Starlight Relocation Inc


Mover Report Card

Before Your Move
Accuracy of Estimate?29.64%
Estimator's Profession Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?3
How did they handle your belongings?4
Was the staff courteous?4
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

Don't believe the quote

When I received the quote over the phone I was only told about the cost of the truck plus 3 men. I was totally surprised when they arrived to move me that they presented me with a page of costs that would be added for wrapping the furniture.

I told them that I only had a few items that would need wrapping. They insisted that they wrap everything for insurance purposes. They even wrapped items that when new did not cost what they charged me. Every item wrapped was between $25 and $75.

So for example a round table and 4 chairs that only cost $150 new cost $100 to wrap because the table was in 2 parts and then they wrapped 2 chairs together. They even wrapped the cheap wooden shoe holder that i got at wal-mart for $20. I had no time to secure another mover for that day.


B Mccallister


Paid Too Much for Packing
11/13/2009 Posted by M Ferrell

The move itself went well, but I'm disputing my charges for the move.

The estimate for hours needed doubled, which was not a problem because the hourly rate was fair - $69. The added expen...

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Moving Review
11/13/2009 Posted by D Irby

Staff did not have tools and took a lot of time using hand tools. Actual price was far in excess of estimate and most of the time was spent wrapping items that did not require packaging. I was told th...

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Starlight Relocation
11/13/2009 Posted by K Edwards

They said they would be at my house between 8 and 9 but didnt get there until 1130. I was quoted $65 an hour (3 hour minimum plus one hour travel). Once they got there, it was more for packaging, m...

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Do not hire starlight relocation
11/13/2009 Posted by A Swint

The move itself was generally OK, but didn't like the price.

The movers spent extra time and supplies 'wrapping' my furniture. They wrapped my mattress, boxspring, 2 leather chairs and the...

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Big suprise(s)
11/13/2009 Posted by C Herr

They performed well with the actual move, but not as good on the price.

The movers called twice in advance to make sure we knew they would be arriving at 10 am the day of the move. At 7 am...

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